Thursday, January 19, 2012

Road Trips in 2011

As I continue my visits into 2012 I want to thank all our associates for your time and attention during our discussions about the workplace. Please keep that same positive attitude and keep smiling. We spend so much time together, and creating that positive place to work is a responsibility we all have. Thank you again for your efforts in taking care of our customers. After reading a recent article predicting the demise of Best Buy, we should all be reminded that it is the people who make the difference for customers, who ultimately determine our success or failure. We need to keep focused on taking care of the customer at every moment, or we risk losing the very reason for our existence.