The FitzWay is a term developed by Fitzgerald Auto Malls that defines our business philosophy and acts as a guideline for the way we treat our customers. It’s our unique way of doing business that differentiates us from all other auto dealers.
We created the FitzWay by listening to our customer’s comments over the years, both good and bad. They’ve told us what’s important to them is being treated in a way that is honest, based on good faith, and includes a higher level of customer service at all levels. We’ve taken that message and incorporated it into every aspect of our business; from the way we handle customer phone calls to showroom visits to servicing vehicles and even handling a customer’s questions.
At Fitzgerald Auto Malls, we treat all of our customers the FitzWay… with honesty, respect, and dignity.